Privacy Policy

1. Who We Are

Nkwenkwezi HR & Labour Solutions is a human resources services company. Our registered office is at:

We are the data controller responsible for your personal data collected through this website.

2. Information We Collect

Information You Provide Directly

• Contact forms: name, email address, phone number, company name, and message content.
• Job applications: CV/resume, cover letter, employment history, qualifications, and references.
• Service enquiries: business information, HR requirements, and workforce data.
• Newsletter subscriptions: email address and communication preferences.

Information We Collect Automatically

• Log data: IP address, browser type and version, pages visited, time and date of visits, time spent on pages.
• Device data: device type, operating system, unique device identifiers.
• Cookies and tracking technologies: see Section 5 for full details.

Information from Third Parties

• Professional networks (e.g. LinkedIn) where you connect with us.
• Referrals from other clients or candidates.
• Publicly available sources for due diligence purposes.

3. How We Use Your Information

We use your personal information for the following purposes:

We will never sell your personal data to third parties.

4. Sharing Your Information

We may share your information in the following circumstances:

• Service providers: trusted third-party vendors who assist us in operating our website and delivering our services (e.g. cloud hosting, email, CRM software), bound by confidentiality obligations.
• Client organisations: where you are a candidate, your profile may be shared with prospective employers with your explicit consent.
• Legal compliance: where required by law, court order, or governmental authority.
• Business transfers: in the event of a merger, acquisition, or sale of assets, your data may be transferred to the succeeding entity.

We do not share your personal data with third parties for their own marketing purposes without your explicit consent.

5. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience.

Types of Cookies We Use

You can control and manage cookies through your browser settings. Note that disabling certain cookies may affect website functionality. For more information, visit allaboutcookies.org.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law:

• Contact enquiries: 3 years from last contact.
• Candidate records: 5 years from last application activity.
• Client records: 7 years from end of service relationship.
• Website analytics: up to 26 months.
• Legal/compliance records: as required by applicable law.

After the applicable retention period, data is securely deleted or anonymised.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data ("right to be forgotten").
• Restriction: Request that we limit our use of your data in certain circumstances.
• Portability: Request a machine-readable copy of your data to transfer to another provider.
• Objection: Object to our processing of your data for direct marketing or legitimate interests.
• Withdraw consent: Withdraw any previously given consent at any time without affecting prior lawful processing.

To exercise any of these rights, please contact our Privacy Officer at enquiries@nkwenkwezihr.com. We will respond within 30 days.

8. Security

We implement appropriate technical and organisational security measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include:

• SSL/TLS encryption for all data transmissions.
• Access controls and role-based permissions.
• Regular security reviews and staff training.
• Secure, encrypted data storage.

While we take all reasonable steps to protect your data, no method of internet transmission is 100% secure. We cannot guarantee absolute security but will notify you promptly of any breach where required by law.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately at enquiries@nkwenkwezihr.com and we will delete the information promptly.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this policy regularly. For material changes, we will provide a more prominent notice (such as an email notification where appropriate).

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Officer: